Cross “Managed Print” Off Their List Of Burdens To Bear
Few professions have such an ambiguous and amorphous set of responsibilities as that of the IT expert.
Don’t waste your IT team’s time with printer repair. Put their skills to the higher-level tasks they were trained and educated to handle.
Information Technology, “Defined”
The Information Technology Association of America has defined information technology (IT) as “the study, design, development, application, implementation, support or management of computer-based information systems.” The Association for Computing Machinery defines the academic context of information technology as “undergraduate degree programs that prepare students to meet the computer technology needs of business, government, healthcare, schools and other kinds of organizations.”
But today, practically every aspect of business’ operations are computer-based. The computer technology needs of a company evolve and accumulate each day.
The responsibilities of the IT department have snowballed into an indefinable jumble of time-wasting tasks and drudging duties. Any workday flare up that has a glimmer of gizmo or whisper of widget is considered “IT territory.
Redefine Your IT Department
It’s time to show some respect to your IT department. It’s time to let them focus on the high-level technological operations of your business instead of drowning their days in administrative errands and menial maintenance.
Here are some tasks that should not fall under IT territory:
- Running and making cables.
There are professionals who are trained to do this; this is their job. While it may cost a bit more money to call in one of these professionals, it’s cost-effective in the long run. By outsourcing your cable management, you’re allowing your IT team to focus on the tasks that have more impact on the operations and bottom line of your business.
- Manually creating accounts.
Creating accounts comes with a lot of administrative baggage: setting up email, creating directories, setting up networks, syncing data, etc. Shift this burden off the shoulders of IT and onto automated management tools. This way, IT is only called in to handle exceptions and specialty accounts.
- Resetting passwords.
This may seem trivial — resetting a password only takes a few minutes at most, right? This may be true, but these menial minutes add up. What’s more, they are often accompanied by the all-too-common “And while you’re here, can you take a look at my…?” Solve this time waster with self-service password reset tools, which you can acquire for a pretty cheap price and implement in just a day or two.
- **Servicing printers and multifunction devices.**
Ask any IT professional and he or she will tell you that repairing and maintaining a company’s printers and copiers is the biggest pain of all tech tasks. Taking care of print management solutions and keeping up with ink or toner supplies should not be duties of the IT department.
Take advantage of those who are experts in managed print and printer services. A print management company not only assumes full responsibility for all of your existing equipment, but also makes recommendations to improve your document workflow with more efficient devices and smart printing strategies. In addition, they’ll take care of your toner or ink supplies, repair needs and, most importantly, answer any questions you have about print management.
Partnering with a company for your print management solutions is not only smart — it’s vital to your company’s efficiency, production and bottom line. Companies like DocuSense get parts and toner or ink supplies quicker, easier and cheaper. And most crucially, we free up your IT experts’ time to focus on the more advanced jobs they were educated and trained to accomplish.
Do what makes sense for your business. Partner with DocuSense — your IT department (and your bottom line) will thank you.
